Satisfaction at A Glance The world-renowned and industry leading
Net Promoter Score® customer satisfaction
index is rolled into each survey report so
you can measure customer satisfaction at
a glance. You’ll be able to diagnose the
health of your business and take action to
train employees and improve customer service.
Instantly Respond To
Unhappy Customers You’ll know when your team has received a survey, and you’ll see the survey results immediately, so you can instantly respond to unhappy customers – or recognize employees for a job well done.
Quickly Diagnose Problems
& Celebrate Excellence Automated survey reports let you see exactly where your team is succeeding and where they need to improve, straight from your customers mouth. Delivered weekly, or on-demand whenever you want. All surveys are tied to employees so you can quickly diagnose problems & celebrate service excellence.